Scratch Massive
Garden of Love ♥︎
Help and FAQ
To which countries do you deliver?
We ship worldwide, however some products may have territorial restrictions. Please do not hesitate to contact us in order to find out how to obtain the products that are not available for purchase in your territory.
What forms of payment do you accept?
Stripe, PayPal, Visa, MasterCard.
How do I know if my order is being processed?
A confirmation email will be sent to you once your payment has been confirmed. If you have not received it, look at your spam folder; If necessary, send us a message at order@bigwax.io.
Once your order is shipped, you will receive a confirmation email again with your tracking number.
How long will it take to send my order?
If your order is placed before 1 PM (time in Paris, France), your order will be processed and sent the same day. If it is placed after 1 PM (time in Paris, France), your order will be sent the next working day.
Can I place an order now for despatch at a later date?
We do not currently offer this solution. All orders are processed as quickly as possible.
Is the payment transaction on Bigwax secure?
We use the HTTPS (Hypertext Transfer Protocol Secure) protocol. This Internet communication protocol protects the integrity and confidentiality of your data when transferring information between your computer and the website.
Can you guarantee delivery on a specific date?
Standard shipments do not guarantee delivery on a specific date, the displayed time is therefore approximate. However, the express shipments are guaranteed, and the delivery time is indicated when choosing the means of transport from your cart.
A product that I recently saw on the site is no longer visible at all on the site. Can I still order it?
If a product does not appear anymore, it does not mean that it is out of stock. This means that the producer no longer has the necessary rights to offer it for sale on Bigwax. However, in this case, please do not hesitate to contact us at order@bigwax.io.
Is there a discount if the amount of my order is important?
There are no discounts or coupons in place at this time. If you are a professional and wish to order at the reseller price, contact us at distribution@bigwax.fr.
Is it possible to withdraw my order directly from your offices?
On-site withdrawal is not possible yet.
Can I change the delivery address of my order?
Our general conditions as well as those of the banking establishments attached to our platform, Stripe and PayPal, stipulate that when placing an order, the delivery address must be identical to the postal address registered in the Stripe or PayPal account used for the payment. Thus, any change of address must be subject to an order cancellation, then a new order with the two identical addresses.
Why ? : In case of a dispute, Stripe, like PayPal, will close any claim against us due to the mismatch of the delivery addresses.
What happens when I combine in my cart both a product available in stock and a pre-order product?
In this case, you pay two separate shipping costs. The product in stock is shipped directly and the pre-ordered product on the date indicated on the product info sheet.
When sending my order, will my package be sufficiently protected?
We use high-quality packaging adapted to each product to maximize the chances of a delivery in the best conditions.
Is my invoice attached with the shipment?
No, your invoices are available and downloadable from your client space.
I’m order from outside the European Union. Will I have to pay the VAT?
Orders made from outside the European Union are not subject to the French VAT of 20%.
I am ordering as a company with an Intracommunity VAT number. Can I order without paying the VAT?
If you are a professional or a company with an Intracommunity VAT number, please contact us at order@bigwax.io.
Can I add products to an already validated order?
It is not possible to add products for an order whose payment is already confirmed. If this is an oversight in your order, please contact us at order@bigwax.io.
What happens if my payment by credit card is not validated?
In this case, the first thing to do is to contact your bank. It is possible and frequent for banks to block payments made on-line to other continents (e.g., An order placed from the United States to a French platform)
A simple explanation of your intentions to purchase products from our site will allow your bank to unblock this payment.
What happens if an order has been misplaced by the transportation service?
All our packages are tracked. If the status of the shipment does not confirm the receipt of your order, we will apply a period of one month to open an inquiry to the transportation service and evaluate the loss of your order. If the loss is proven, we will refund your entire order.
For all orders placed outside the European Union, this probation period is 2 months.
What happens if my order is damaged during shipping?
In this case, we ask you to email us with photos of the package and the damaged merchandise. These photos should make it possible to identify your details on the packaging. Then we will replace the damaged product(s).
What happens if the contents of my delivery do not match my order?
In this case, we will replace your order as soon as possible and provide you with a return receipt for the goods delivered in error.
I no longer want an order. Can I return it?
Once your order has been validated, you have a 14-day withdrawal period. During this time you can return your products to us and transportation will be at your expense; The full refund of your products will be done after inspection of these.
You will be responsible for the mode of transport chosen to carry out this return, and you commit to using suitable packaging, allowing the return of your products in the best conditions. This is required in order to guarantee you the refund.
Help and FAQ
To which countries do you deliver?
We ship worldwide, however some products may have territorial restrictions. Please do not hesitate to contact us in order to find out how to obtain the products that are not available for purchase in your territory.
What forms of payment do you accept?
Stripe, PayPal, Visa, MasterCard.
How do I know if my order is being processed?
A confirmation email will be sent to you once your payment has been confirmed. If you have not received it, look at your spam folder; If necessary, send us a message at order@bigwax.io.
Once your order is shipped, you will receive a confirmation email again with your tracking number.
How long will it take to send my order?
If your order is placed before 1 PM (time in Paris, France), your order will be processed and sent the same day. If it is placed after 1 PM (time in Paris, France), your order will be sent the next working day.
Can I place an order now for despatch at a later date?
We do not currently offer this solution. All orders are processed as quickly as possible.
Is the payment transaction on Bigwax secure?
We use the HTTPS (Hypertext Transfer Protocol Secure) protocol. This Internet communication protocol protects the integrity and confidentiality of your data when transferring information between your computer and the website.
Can you guarantee delivery on a specific date?
Standard shipments do not guarantee delivery on a specific date, the displayed time is therefore approximate. However, the express shipments are guaranteed, and the delivery time is indicated when choosing the means of transport from your cart.
A product that I recently saw on the site is no longer visible at all on the site. Can I still order it?
If a product does not appear anymore, it does not mean that it is out of stock. This means that the producer no longer has the necessary rights to offer it for sale on Bigwax. However, in this case, please do not hesitate to contact us at order@bigwax.io.
Is there a discount if the amount of my order is important?
There are no discounts or coupons in place at this time. If you are a professional and wish to order at the reseller price, contact us at distribution@bigwax.fr.
Is it possible to withdraw my order directly from your offices?
On-site withdrawal is not possible yet.
Can I change the delivery address of my order?
Our general conditions as well as those of the banking establishments attached to our platform, Stripe and PayPal, stipulate that when placing an order, the delivery address must be identical to the postal address registered in the Stripe or PayPal account used for the payment. Thus, any change of address must be subject to an order cancellation, then a new order with the two identical addresses.
Why ? : In case of a dispute, Stripe, like PayPal, will close any claim against us due to the mismatch of the delivery addresses.
What happens when I combine in my cart both a product available in stock and a pre-order product?
In this case, you pay two separate shipping costs. The product in stock is shipped directly and the pre-ordered product on the date indicated on the product info sheet.
When sending my order, will my package be sufficiently protected?
We use high-quality packaging adapted to each product to maximize the chances of a delivery in the best conditions.
Is my invoice attached with the shipment?
No, your invoices are available and downloadable from your client space.
I’m order from outside the European Union. Will I have to pay the VAT?
Orders made from outside the European Union are not subject to the French VAT of 20%.
I am ordering as a company with an Intracommunity VAT number. Can I order without paying the VAT?
If you are a professional or a company with an Intracommunity VAT number, please contact us at order@bigwax.io.
Can I add products to an already validated order?
It is not possible to add products for an order whose payment is already confirmed. If this is an oversight in your order, please contact us at order@bigwax.io.
What happens if my payment by credit card is not validated?
In this case, the first thing to do is to contact your bank. It is possible and frequent for banks to block payments made on-line to other continents (e.g., An order placed from the United States to a French platform)
A simple explanation of your intentions to purchase products from our site will allow your bank to unblock this payment.
What happens if an order has been misplaced by the transportation service?
All our packages are tracked. If the status of the shipment does not confirm the receipt of your order, we will apply a period of one month to open an inquiry to the transportation service and evaluate the loss of your order. If the loss is proven, we will refund your entire order.
For all orders placed outside the European Union, this probation period is 2 months.
What happens if my order is damaged during shipping?
In this case, we ask you to email us with photos of the package and the damaged merchandise. These photos should make it possible to identify your details on the packaging. Then we will replace the damaged product(s).
What happens if the contents of my delivery do not match my order?
In this case, we will replace your order as soon as possible and provide you with a return receipt for the goods delivered in error.
I no longer want an order. Can I return it?
Once your order has been validated, you have a 14-day withdrawal period. During this time you can return your products to us and transportation will be at your expense; The full refund of your products will be done after inspection of these.
You will be responsible for the mode of transport chosen to carry out this return, and you commit to using suitable packaging, allowing the return of your products in the best conditions. This is required in order to guarantee you the refund.
Collector Limited Edition - Faire-part signé par Scratch Massive / 150 exemplaires
Compositions virtuoses, atmosphères synthétiques subtiles, voix oscillant entre intentions pures et onirisme dévoyé, confusion des sentiments et des désirs, du temps et de l’espace… « Garden of Love », le nouvel album de la paire électro Scratch Massive, imprime dès les premiers instants sa beauté énigmatique. A l’instar d’un train fantôme avançant sur la corde raide – entre ombre et lumière, chute et rédemption, violence et mélancolie -, ce quatrième disque studio réaffirme avec brio et sophistication le goût du duo de DJ/producteurs parisien pour les hybridations sonores hors sol et les expériences sensorielles inédites.
C'est que Maud Geffray et Sébastien Chenut tiennent depuis 15 ans une ligne de conduite - artistique, esthétique - qui aura grandement participé à cette "révolution des dancefloors" qui, à l'orée des années 00, aura vu l'électro "made in France" s'imposer comme le médium hédoniste et salvateur de toute une génération techno prête à en découdre (du moins sur la piste de danse !) avec un futur de plus en plus frustrant et hypothétique. De «Enemy & Lovers» (premier album saisissant qui signait en 2003 l'acte de naissance du groupe sur fond d'amours immoraux entre noirceur électronique et cold-wave extasiée) au grandiose « Nuit de Rêve » (fresque techno glaçante parue en 2011 où les présences de l’icône 80’s Jimmy Sommerville, Daniel Agust de Gus Gus, DJ Chloé ou encore le punk électro Koudlam soufflaient le chaud et le froid sur des paysages sonores vintage à la beauté sépulcrale), en passant par l'album « Time » et ses obsessions synthétiques en noir et blanc, le duo n'a jamais cessé de donner corps et flamboyance aux rêves de gloire, aux bleus à l'âme et aux aspirations libertaires d'une musique électronique en quête d'identité et de lumière.
« Cet album ressemble à une invitation à l amour et à la paix, mais bien sûr, rien n’est jamais si simple, comme l’évoque (non sans humour) la photo de la pochette et ses multiples degrés de lecture. Dans cet album, les paroles auscultent très souvent le fond de l’âme. L’amour, les émotions, les peurs, le manque … Des thèmes qui reflètent l’âme humaine. » «Garden of Love» s'adresse à nos coeurs et nos corps redevenus sensibles : de la poésie désenchantée de l’immense «Last Dance» (somptueux titre d’ouverture sur fond d’imprécations électro-pop en clair obscur murmurées comme une caresse douloureuse) aux effluves psychédéliques de «Sunken» (enregistré avec la voix complice et vénéneuse de Léonie Pernet), des rivages dark-tech de «Fantome X» à la clarté pop évanescente et hypnotique à souhait de «Feel The Void» (tous deux magnifiés par la voix solaire de Romain Thominot du groupe pop rémois Grindi Manberg), les Scratch Massive dessinent les contours d’une musique électronique en quête de rédemption - réinventant leur groove glacial pour le confronter avec élégance au spleen naïf et au romantisme désabusé qui caractérise si bien notre époque.
Une révolution interne symbolisée avec force par la prise de pouvoir vocale de Maud - dont la voix, hybride, convulsive et aérienne, égare les sens autant qu’elle les envoute, à l’instar des sirènes implorant Ulysse de sombrer dans une douce folie. Comme un enchantement subliminal qui vous pousserait à se tenir au bord du dancefloor comme on se tient au bord du précipice - entre effroi et excitation, fatalité et espérance, appel du chaos et envol vers les Cieux. "Ca sonnait comme une évidence - une histoire de confiance sans doute. On voulait intégrer les voix dès le début du processus de création. Il en ressortait une émotion brute, une fragilité et une intensité qu’on voulait garder tel quel.” Une mise à nu émotionnelle que l'on retrouve, à vif et triomphante, sur le superbe "Dancer In The Dark", odyssée synthétique décadente que le chant de Maud irradie de son aura mélancolique. Tel un lointain écho revenu à nos oreilles désorientées, «Garden of Love» (dont le titre invoque la beauté ombragée et la tendresse éphémère du poème de l'artiste et poète britannique William Blake), est le disque du temps perdu, des occasions ratées, des chemins de la renaissance aussi. Sur « Another Day », nappes de clavier célestes, rythmiques funambules et voix ouatées échappées de la dream-pop intimiste de Mazzy Star font le rêve enivrant d’un nouveau départ, tandis que « Mono Arch » et « Pray » guettent un futur qui se fait attendre - rendant un hommage pernicieux au trip hop illuminé du label Mo’Wax et aux pérégrinations broken beat de 4Hero. Mais c’est avec le vrombissant « Chute libre » que cette réincarnation musicale prend toute sa saveur, embarquant l’electronica sous acid du label Warp et les errements bleep music de Radiohead pour une dernière ronde de nuit.
